Frequently Asked Questions
Everything you need to know about your Cinnamon Baby order.
What shipping options do you offer?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I know which size to choose for my baby?
Each product page features a detailed size guide based on age, weight, and height. If you are between sizes, we recommend sizing up to ensure a comfortable fit as your little one grows.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that for hygiene reasons, swimwear and accessories are final sale.
Are your fabrics safe for sensitive skin?
Yes, we prioritize organic cotton and bamboo blends that are GOTS certified. Our fabrics are hypoallergenic, breathable, and free from harsh chemicals to protect your baby's delicate skin.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase by contacting our support team at [email protected].
How should I care for my Cinnamon Baby garments?
To maintain the quality and softness of our fabrics, we recommend a cold gentle machine wash in a laundry bag and line drying in the shade. Avoid tumble drying to prevent shrinkage.